Privacy policy

Last updated 30 September 2026

What we collect

  • Your email address, to sign you in with a one-time code.
  • Your plan profile: destination, program level, intake, GPA, gap years, English test and score, how your studies are funded, tuition estimate and city, plus the cost amounts, exchange rate and bank settings you edit on the costs page.
  • Your progress: which steps and documents you've marked done.
  • Visa outcome reports, only if you choose to submit one.

How we use it

  • To build and save your personal timeline, checklist and cost estimate.
  • To show you when a rule that affects your plan has changed.
  • Outcome reports are combined into anonymous statistics. A group's results are only shown once at least 5 students have reported, and individual reports are never shown to anyone except their author.

What we don't do

  • We don't sell your data.
  • We don't share your personal details with schools, agents or banks without your explicit permission.
  • Your name and email are never included in statistics.

Your choices

  • You can edit your profile at any time.
  • You can delete any outcome report you submitted from the report page.
  • You can delete your account, plan and progress at any time from your Account page. Outcome reports you haven't deleted stay in the anonymous statistics, no longer linked to you.
  • Feedback you send through the Feedback button is stored with the page it was sent from, and with your account if you were signed in.

Where it's stored

  • Data is stored with our database provider (Supabase) and protected so that each account can only read its own plan, progress and reports.